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OUR
PAIA MANUAL
A GUIDE TO REQUEST ACCESS TO YOUR PERSONAL INFORMATION FROM US

REFER TO:

THE PROMOTION OF ACCESS TO INFORMATION ACT (PAIA) & THE PROTECTION OF PERSONAL INFORMATION ACT (POPIA).

THE MANUAL CONTAINS IMPORTANT INFORMATION

1

THE PROCESS TO REQUEST ACCESS TO YOUR PERSONAL INFORMATION

  • COMPLETE THE FORM
  • SEND IT TO OUR INFORMATION OFFICER / DEPUTY INFORMATION OFFICER
  • WE WILL RESPOND AS SOON AS POSSIBLE
  • BE AWARE THAT YOU MAY HAVE TO PAY A FEE

DID YOU KNOW:

PERSONAL INFORMATION RELATES TO AN IDENTIFIABLE, LIVING, NATURAL OR JURISTIC PERSON.

2

CATEGORIES OF DATA SUBJECTS, FOR EXAMPLE:

  • THE SCHEME
  • PERSONNEL
  • CLIENTS (MEMBERS, DEPENDANTS ETC.)
  • SUPPLIERS
  • OTHER

DID YOU KNOW:

THE PROMOTION OF ACCESS TO INFORMATION ACT (PAIA) & THE PROTECTION OF PERSONAL INFORMATION ACT (POPIA).

3

DESCRIPTION OF THE TYPE OF PERSONAL INFORMATION HELD PER DATA SUBJECT, FOR EXAMPLE:

  • RACE
  • GENDER
  • NATIONAL, ETHNIC OR SOCIAL ORIGIN
  • COMPANY REGISTRATION DOCUMENTS

4

CATEGORIES OF DATA SUBJECTS, FOR EXAMPLE:

INFORMATION OFFICER: LEE R CALLAKOPPEN DEPUTY INFORMATION OFFICER: MATHILDA MARAIS

POSTAL ADDRESS: P.O. BOX 3496, CRAMERVIEW, 2060

STREET ADDRESS: 2ND FLOOR, 34 MELROSE BOULEVARD, MELROSE ARCH, JOHANNESBURG, 2076

TELEPHONE:+27 11 384 5100

EMAIL: INFORMATIONOFFICER@BONITAS.ORG.ZA

5

AS A DATA SUBJECT, YOU HAVE THE RIGHT TO:

  • ACCESS YOUR PERSONAL INFORMATION
  • REPORT ISSUES RELATED TO ACCESSING YOUR PERSONAL INFORMATION TO OUR INFORMATION OFFICER / DEPUTY INFORMATION OFFICER

6

AS A DATA SUBJECT, IT IS YOUR RESPONSIBILITY TO:

  • BE SPECIFIC WHEN REPORTING AN ISSUE AND TO FOLLOW THE PROCESS OF REPORTING AN ISSUE TO US FIRST
  • REPORT AN ISSUE TO THE INFORMATION REGULATOR IF WE DO NOT RESOLVE THE ISSUE
  • KEEP YOUR PERSONAL INFORMATION HELD BY US UP TO DATE

7

CATEGORIES OF DATA SUBJECTS, FOR EXAMPLE:

  • BE RESPONSIBLE WITH YOUR INFORMATION AND TREAT IT LIKE WE WOULD TREAT OUR OWN
  • FOLLOW THE REGULATIONS SET OUT IN POPIA AND PAIA
  • STAY UP TO DATE WITH POPIA AND PAIA DEVELOPMENTS
  • STAY UP TO DATE WITH OUR OWN POPIA AND PAIA MANUAL AND POLICIES